Unlimited properties Limited-time offer
1 team userSimple pricing for every property portfolio.
Start free with unlimited properties during our limited-time offer. Upgrade to Core when you need team tools, deeper portfolio control, and permanent unlimited property capacity.
Tenants can report an issue without creating an account.
Unlimited property capacity
Up to 5 team usersChoose what fits now. Upgrade when you need more.
Both plans give tenants a clear reporting route, keep property issues organised, and include guided check-out and turnover inspections.
Free
Start with the essentials.
For landlords and small teams that want a clear, no-cost way to receive and track property issues.
- Unlimited properties Limited-time offer
- 1 team user
- QR codes & reporting links for each property
- Fast tenant reporting - no account required
- Structured reports with photos and priority levels
- New-issue alerts and tenant completion emails
- Manage all issue reports from one simple dashboard
- Issue status tracking: New → In Progress → Completed
- Resolution notes for completed issues
- Guided check-out & turnover inspection
- 6 months of issue history
Core
Run the full portfolio.
For growing property teams that need collaboration, portfolio controls, and deeper issue management.
1 property included · €1.50 per additional property
- Everything in Free
- Unlimited property capacity
- Up to 5 team users
- Team roles & permissions
- Portfolio dashboard with metrics, filters & search
- Issue assignment & internal notes
- Secure tenant issue tracking - no account required
- Tenant updates & appointment acceptance
- External contractor portal
- Guided check-out & turnover inspection
- CSV exports & issue PDFs
- Issue history retained while subscribed, plus 6 months after cancellation
About the Free plan offer: Property limits may be introduced after the introductory period. Users will be notified in advance.
Complete the inspection yourself, or let Shy Core handle it.
Both plans include the guided inspection inside the dashboard. The in-person Shy Core service is optional and charged separately.
Guided check-out & turnover inspection
Open the inspection from a property's dashboard and work through a structured checklist after a tenant leaves and before the next tenant moves in.
- Room-by-room condition checks with photos and notes
- Keys, access, meter readings, fixtures, furniture, and appliances
- Cleaning, visible damp or mould indicators, and user-level safety checks
- Items requiring attention and next-tenancy readiness
- A completed inspection record kept with the property
Prefer us to handle the inspection?
Book a Shy Core assisted check-out inspection directly from your dashboard. A Shy Core team member attends the property, completes the checklist, adds photographs and factual notes, and returns the completed record to the property dashboard.
Pricing applies to standard residential properties. Unusually large or complex properties may require a custom quote.
See your monthly Core price.
Core starts at €29 per month with one property included. Each additional property is €1.50 per month.
Choose by the way you manage properties.
The main difference is how much team, portfolio, and coordination control you need.
You manage a smaller portfolio and mainly work alone.
Manage unlimited properties during the introductory limited-time offer. Property limits may be introduced later, with advance notice.
One user manages the dashboard and issue workflow.
Each property gets a QR code and reporting link. Tenants do not need an account.
Receive structured reports, track status, add resolution notes, and send completion emails.
Complete a guided check-out and turnover inspection from the dashboard.
Keep six months of issue history for each property.
You manage a growing portfolio with a team or external contractors.
Add as many properties as you need and pay only for the additional properties.
Give up to five users clear roles, permissions, assignments, and internal notes.
Use metrics, filters, and search to manage issues across the full portfolio.
Send tenant updates, manage appointment responses, and work with external contractors.
Complete guided check-out and turnover inspections, with 10% off the optional Shy Core assisted inspection service.
Export CSV files and issue PDFs, with history kept while subscribed plus six months after cancellation.
Compare every included feature.
| Feature | Free | Core |
|---|---|---|
| Plan limits | ||
| Monthly price | €0 | €29/month + €1.50/month for each additional property |
| Properties | Unlimited Limited-time offer | Unlimited capacity |
| Team users | 1 | Up to 5 |
| Reporting | ||
| QR code and reporting link for each property | ✓ | ✓ |
| Tenant account required | No | No |
| Structured reports with photos and priority levels | ✓ | ✓ |
| Issue management | ||
| Issue dashboard | Simple dashboard | Portfolio dashboard |
| Status tracking: New → In Progress → Completed | ✓ | ✓ |
| New-issue alerts and tenant completion emails | ✓ | ✓ |
| Resolution notes | ✓ | ✓ |
| Issue assignment | - | ✓ |
| Internal notes | - | ✓ |
| Team roles and permissions | - | ✓ |
| Metrics, filters, and search | - | ✓ |
| Tenant and contractor coordination | ||
| Secure tenant issue tracking | - | ✓ |
| Tenant updates and appointment acceptance | - | ✓ |
| External contractor portal | - | ✓ |
| Inspections | ||
| Guided check-out & turnover inspection | ✓ | ✓ |
| Shy Core assisted check-out inspection | Optional · €69 per property | Optional · €62.10 per property (10% off) |
| Records and add-ons | ||
| CSV exports and issue PDFs | - | ✓ |
| Issue history | 6 months | While subscribed + 6 months |
Start with the plan that fits your portfolio today.
Use Free for the essentials or choose Core for full team and portfolio control.